Zpacks | Level Up Your Next Adventure

Order Adjustment Charge

Order Adjustment Charge - Main image
$0.6 $1 In stock

If you have made arrangements with customer service to update or modify an existing order please use this item to send any payment due. Please make sure to follow up with an email to customer service letting them know that you have made the payment.



Please note that we are unable to update or modify existing orders in Shopify. Your original order will still show the original item(s) but we will change it on our back end prior to shipping.

Before you pay

Check the method and total at checkout.

When it ships

Allow for processing time as well as the journey to you.

Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

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If you need a refund

Keep your order number and contact the store to start.

Please contact us for the refund processing timeframe before returning an item.

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Delivery costs

Review the cost for your destination and chosen service.

Standard Shipping · United States: $0.00

Express Shipping · United States: $3.99

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Returning an item

Check the return conditions before sending anything back.

United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.

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Customer Reviews (5.0 / 5 · 5 reviews)

Harper ★★★★★

Needed to add an item to an order I'd already placed, and support set up this adjustment charge so I could pay the difference without reordering everything. The follow-up email confirmation came through the same day, which was a nice touch.

Olivia ★★★★★

Had to swap the size on my order after checking out and customer service sent me this link to cover the price difference. Paid it in a minute and emailed them the confirmation like they asked, and the change went through without any issues. Way easier than canceling and starting over.

Evelyn ★★★★★

The checkout process for the payment due was smooth after I'd already coordinated the change with support. Just make sure you send that follow-up email as the description notes, since it seems to be the key to getting it applied quickly. Worked exactly as intended for my situation.