Custom Payment Options for Ultralight Gear
By Zpacks | Level Up Your Next Adventure | Published: 2026-10-20
Category: Buying Guides
Learn how to use the custom payment option for special arrangements at Zpacks, including how to specify amounts, handle shipping fees, and follow up by email.
Quick Answer
Use the custom payment option when you've made special arrangements with Zpacks—enter the exact dollar amount in the quantity box and email a reminder of what you paid for.
Why Custom Payment Exists
The custom payment option is not for regular purchases. It's designed for special arrangements, such as paying for a custom order, a deposit, or an adjustment to an existing order. Knowing when to use it prevents checkout confusion.
Understanding Shipping Fees
When you use custom payment, a shipping fee may be automatically added. If your arrangement doesn't require shipping—or you're adding to an existing order—don't worry. Zpacks will automatically adjust the fee, so you won't be overcharged.
Custom Payment FAQ
- When should I use the custom payment option?
- Only when you have made special arrangements with Zpacks, such as a custom order or a payment toward an existing order.
- How do I specify the payment amount?
- Enter the exact number of US dollars you wish to pay in the quantity box above the product. Double-check the amount before completing checkout.
- What if a shipping fee is added?
- A shipping fee may be added automatically, but if your payment doesn't require shipping or you're adding to an existing order, Zpacks will adjust it automatically. Review your order total after checkout to confirm the fee was adjusted.
- Do I need to email after paying?
- Yes, email Zpacks a reminder description of what you paid for so they can match your payment to the right order. Include your order number if available.
Product Facts
- Custom Payment: Enter the number of US dollars you wish to send in the quantity box. This ensures the payment amount matches your special arrangement exactly.
Custom Payment - Custom Payment: Follow up by emailing a reminder description of what you have paid for. This helps Zpacks apply your payment correctly to your order or arrangement.
